> For the complete documentation index, see [llms.txt](https://bleepy.gitbook.io/bleepy-guide_global/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bleepy.gitbook.io/bleepy-guide_global/additional-information/frequently-asked-questions-faq.md).

# Frequently Asked Questions (FAQ)

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<summary>Q. Do I need to register a promotion to run a quiz?</summary>

Yes, quizzes must be linked to an active promotion.\
Registering a promotion enables user participation and allows you to offer gift rewards to encourage engagement throughout the promotion period.

</details>

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<summary>Q. Can I edit or delete a promotion after it’s registered?</summary>

Yes, but options vary depending on the promotion’s status.\
You can access these options via **Promotion Management > Promotion List**.

* **Scheduled**\
  ✅ Edit and delete available\
  ⚠️ Deleted promotions cannot be recovered
* **In Progress**\
  ✏️ Only the promotion name can be edited\
  ❌ Deletion not allowed\
  ❌ Gift settings cannot be changed
* **Ended**\
  ❌ Editing and deletion not allowed\
  ⛔ Quiz participation and reward distribution are closed

</details>

<details>

<summary>Q. Can users still participate in the quiz after the promotion ends?</summary>

No. Once the promotion ends, the quiz will be deactivated and no longer accessible.\
To reopen participation, create a new promotion.

</details>

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<summary>Q. Can I change the gift settings after registration?</summary>

Only if the promotion status is **Scheduled**.\
Once the promotion starts, gift settings are locked and cannot be edited.

To make changes before launch, go to **Promotion Management > Promotion Details**, then click **\[Edit].**

</details>

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<summary>Q. Can I delete a gift?</summary>

Yes, but only **before** the promotion begins.\
Once the promotion is in progress, gifts cannot be removed or modified.

</details>